Building a Culture of Customer Service

© Western New Mexico University

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Date/Time
Date(s) - January 23rd
1:00 pm - 2:15 pm

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Set your staff up for success each time they interact with members of the community and other stakeholders by creating a work culture focused on good customer service.

This webinar and Q&A session will discuss how one facility turned around their relationship with a community and the inmates it houses by focusing on service delivery and good communication.  The presenter discusses how this change in focus made a measurable impact on facility safety and public trust.

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